Food handling & cross-contamination
Follow the journey from delivery to service. Review separation of raw and ready-to-eat foods, equipment use, storage, date labelling, stock rotation and safe working routines.
Independent internal food safety audits
Mock EHO audits.
Prepare with confidence.
A fresh pair of eyes on your kitchen, everyday practices and food safety records. THE RESET helps you identify gaps, understand what needs attention and put practical improvements into place before your next Environmental Health inspection.
Ilkeston and nearby areas · Scope and fees agreed before booking
What the audit covers
Look beyond the paperwork.
Our internal review considers food handling, the condition of food premises and the systems used to manage food safety. The agreed scope also covers relevant allergen procedures. We look at how written routines translate into everyday practice.
Temperature controls
Review how your team checks chilled storage, cooking, cooling, reheating and hot holding, where relevant to your menu. Look at monitoring records, probe use and what happens when a check reveals a problem.
Cleaning & personal hygiene
Review cleaning schedules, cleaning and disinfection methods, chemical instructions, handwashing facilities, protective clothing and staff illness-reporting routines.
Premises, equipment & pest prevention
Walk through agreed food areas to identify maintenance, cleanliness, layout, waste-storage and pest-prevention concerns. Highlight issues needing a repair or specialist contractor.
Food safety management & records
Review your Safer Food, Better Business pack or other HACCP-based food safety system: whether it reflects what you actually do, how records are completed and how problems are followed through.
Allergen procedures & team understanding
Review ingredient and supplier information, menu changes, allergen communication and cross-contact controls. Discuss how staff respond to customer questions and pass instructions between front of house and the kitchen.
Your visit, step by step
Support that works with your team.
Agree the scope.
Discuss your menu, operation, concerns and previous inspection findings. Confirm areas to review, access, timing, fees and when you will receive the report.
Observe and discuss.
Walk through the agreed areas, review available records and talk with the people doing the work. Raise urgent concerns with the responsible manager during the visit.
Put findings into action.
Receive a written report and prioritised action plan. Agree who takes ownership of each action and how progress will be checked. Further support can be booked separately.
What you receive
A useful report. A manageable plan.
Findings you can understand.
A summary of the areas checked, observations, good practice and gaps. Any areas not accessed or records not available are noted so the limits of the review are clear.
Actions in priority order.
A practical list separating urgent concerns from other improvements, with suggested timescales and responsibilities to agree with your manager.
Help to follow through.
Options for staff briefings, improvements to everyday systems and a follow-up review of agreed actions. The scope and cost of additional support are confirmed first.
Before you book
Your mock audit questions.
Is this an official Environmental Health inspection?
No. THE RESET provides an independent internal mock audit and preparation service. We are not the council and do not issue official food hygiene ratings or certificates of approval.
Can you guarantee a pass or a five-star rating?
No. The local authority determines your official rating from the conditions and practices found during its inspection. Our role is to identify gaps, explain priorities and support improvements; your business remains responsible for maintaining food safety.
Who is this service for?
Pubs, restaurants, cafés and other hospitality food businesses in Ilkeston and nearby areas. It can support a new opening, routine internal checks or preparation after issues have been raised. We agree suitability and the areas covered before booking.
What do I need to prepare?
Have your food safety management pack, relevant monitoring records, cleaning schedules, allergen information and staff training records available. If you have a previous council report, share it so outstanding actions can be included. Arrange access to the agreed areas and a manager who knows the operation.
Is the full audit free?
The initial introductory venue visit is free and without obligation. The mock audit is a separate service with its scope, price and report timing agreed before booking. Follow-up visits and implementation support are agreed and quoted separately.
Let’s talk about your venue
Make inspection preparation feel manageable.
Tell Lisa where your venue is, what food you serve and what you would like help with. We can arrange a free introductory visit, then agree a mock audit tailored to your operation.
Independent preparation and internal auditing. The local authority makes all official inspection and food hygiene rating decisions.
Useful official guidance: Food Standards Agency: food hygiene ratings · Safer Food, Better Business.